Zenith Finance – Terms & Conditions

Effective Date: 21 May 2025
Entity: Zenith Gold Federation (CIN: U88900MH2024NPL428660)
Brand Name: Zenith Finance

These Terms & Conditions govern your access to and use of the financial services offered by Zenith Finance. By using our website, mobile application, or applying for a loan through us, you agree to be legally bound by these terms. Please read them carefully before proceeding.

1. Introduction

Zenith Finance is a Section 8 licensed non-profit entity registered in India, focused on inclusive financial services to underserved individuals. Our lending platform enables eligible users to access micro-loans and credit facilities under RBI-compliant frameworks.

By accessing our platform, submitting a loan application, or interacting with our customer support, you confirm your agreement to these Terms & Conditions, Privacy Policy, and any additional legal documentation provided during the loan lifecycle.

2. Loan Offerings

We provide short- and medium-term personal loans through a digital lending platform:

  • Loan Amount Range: ₹1,000 to ₹25,000

  • Tenure Options: 30 days to 12 months

  • Annual Interest Rate (APR): 12% to 36%, depending on creditworthiness and risk profile

  • Processing Fee: 2% to 5% of the loan amount (deducted upfront)

  • Late Payment Charges: ₹300 to ₹600 (based on delay period)

  • Bounce Charges: ₹350 per bounced auto-debit or cheque

  • Disbursement Mode: Instant credit to the borrower’s verified bank account

All terms will be transparently disclosed in the loan agreement before disbursement.

3. Eligibility Criteria

To be eligible for a loan, the applicant must:

  • Be an Indian citizen and resident

  • Be aged between 21 to 55 years

  • Be a salaried employee with a monthly income of ₹12,000 or more

  • Have a valid bank account in their name

  • Have a working mobile number and email ID

We may verify your identity, employment, and banking details through third-party verification partners.

4. Required Documentation

Borrowers must provide the following documents at the time of application:

  • Aadhaar Card (Identity Proof)

  • PAN Card (Income Tax Verification)

  • Recent Salary Slip (Income Proof)

  • Electricity Bill / Rent Agreement (Address Proof)

  • Recent 3-month Bank Statement (Creditworthiness)

Zenith Finance reserves the right to request additional documents if required.

5. Repayment Terms

  • Loan repayment can be made through auto-debit mandates (eNACH) or manual UPI/bank transfers

  • Due dates are clearly mentioned in the repayment schedule at the time of disbursal

  • Failure to repay on time will result in:

    • Late fees and penalty interest

    • Reporting of non-payment to credit bureaus (e.g., CIBIL/CRIF)

    • Escalation to internal/external collection teams or recovery agents

    • Contacting of references submitted during onboarding (only in case of non-response)

6. Data & Privacy

  • All personal data is collected in accordance with our Privacy Policy

  • We collect only the data necessary to assess eligibility, process loans, and comply with legal obligations

  • We do not sell or trade personal information under any circumstances

  • Data is securely deleted or anonymized after loan closure and audit clearance

  • We do not use tracking cookies or third-party analytics tools

7. Customer Support

Our dedicated customer support is available to address your queries or complaints:

We aim to respond to support tickets within 2 business days.

8. Platform Usage

  • Our loan services are provided through our official mobile APK and website (www.zenithfinance.in)

  • The platform must not be used for fraudulent, illegal, or abusive activity

  • Any manipulation of software or false information submission may result in legal action under IPC and IT Act

  • Zenith Finance reserves the right to suspend or terminate services for misuse

9. Limitation of Liability

  • Zenith Finance is not liable for:

    • Delays due to technical downtime, server errors, or internet disruption

    • Failures due to incorrect borrower information or banking issues

    • Rejections due to third-party credit scores or verifications

  • Borrowers are solely responsible for understanding and agreeing to all charges, terms, and timelines mentioned in the loan offer

10. Legal Jurisdiction

  • All disputes and legal matters shall be governed by the laws of India

  • Jurisdiction for any legal proceedings will rest with the courts of Maharashtra, India

  • Arbitration or mediation may be suggested before formal litigation

11. Amendments to Terms

  • Zenith Finance reserves the right to revise these Terms & Conditions at any time

  • Updates will be posted on our website, and continued use of the service implies acceptance of the modified terms

  • Major changes (e.g., affecting rights or obligations) will be communicated via email or SMS in advance

12. Contact Information

Company Name: Zenith Gold Federation Private Limited
Phone: +91 788 812 9343
Email: support@zenithfinance.site
Website: www.zenithfinance.site

Registered Address :FLAT NO. 303,BLDG NO.9B,MANGALMURTI NAGAR,Vasai,Thane,Maharashtra,India-401208